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About Us | Twilight Homecare Services
We've recently been rated GOOD overall by the Care Quailty Commission (CQC). See The Report
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About Us. Why our Clients love to work with us.

Our Mission Statement. To provide the highest standard of care to our customers at all times. We will provide care while preserving dignity and respect, enabling the customer and promoting their independence.

Our Team

We have an excellent team of qualified healthcare staff, led by our team of trained specialist nurses. We encourage our carers to promote independence, and respect the privacy, dignity, and choices of our service users at all times.

Each carer undergoes continuous professional development and training, managed by our Director of Nursing, to ensure that we deliver the highest quality service.Training is also given on individuals personal needs as required. We ensure that our staff are trained to at least NVQ level 2. Carers complete safeguarding checks before they are allowed to care for you.

We provide ongoing care programmes that adapt to changing needs, giving assurance that the highest standards of care are being provided at all times.

Our checks include:

– 2 written references, with checks for any gaps in employment history
– A face to face interview
– Proof of identity
– Proof of right to work in the UK
– Valid proof of qualifications or training
– CRB Enhanced disclosure check
– POVA & POCA checks

Our Manager

Our registered manager is Mrs Claudine Buchanan. Mrs Buchanan has over thirty years experience as a trained nurse. She worked as a Registered General Nurse for a number of years before qualifying as a Multi-discipline Critical Care and Emergency Nurse. As a qualified manager with an MBA and a diploma in Management Studies she has successfully managed many care organisations before taking up the post as the registered manager of Twilight Homecare Services.

Her combined experience as a trained and experienced nurse and a manager equips her to provide a service that seeks to meet all your care needs.

Meet the Team