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Training and Performance Targets | Twilight Homecare Services
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Training and Performance Targets.

Training policies and strategies, will be reviewed six twelve months, and will consider all skills and knowledge based at all levels of the organisation

Training and development plans for each member of staff will be progressive and strategic, building upon existing experience and discussions from supervision sessions. Supervisions must take place every 6-8 weeks minimum. They are quality monitoring and performance tool as well as a means of helping each staff member to reach their full potential. Annual appraisals will consider the content of the supervisions that have taken place over the last twelve months following the previous appraisal. During supervisions and appraisals targets should be set and agreed between carers and the Manager, these should be realistic and achievable. In all cases, plans and targets must be documented formally in the carer’s file to enable a systematic approach to staff development and therefore the quality provision of care and the retention of staff.